Why is your website saying it cannot ship to my USA address?Updated 8 days ago

If you’re experiencing an error stating that your order cannot be shipped to the address provided, it’s usually related to how items in your cart are combined.

One common cause is having subscription coffee items with different delivery frequencies in the same order. For example, some coffee every 2 weeks and every 4 weeks. Each subscription can only have a single frequency, so this combination can trigger a shipping address error even though the underlying issue is the incompatible cart items.

Another potential cause is trying to order a subscription coffee item alongside a one-time purchase item, such as a mug or canister. This combination can also result in the same shipping error.

To resolve the issue, please review your cart and ensure subscription items have matching frequencies and are not combined with one-time purchase items. Once adjusted, you should be able to complete your order successfully.

If you’re still having trouble, please reach out to our Customer Support team at [email protected] with the items you’re trying to order. Including a screenshot of your cart will help us assist you more quickly.

We’re here to make sure your coffee order goes through smoothly!