What should I do if my order arrives damaged?Updated 5 days ago
At Danger Coffee, we take great care to ensure your order arrives safely. However, if your package arrives damaged, we’re here to make it right.
To help us resolve the issue as quickly as possible, please email our Customer Service team at [email protected] with the following details:
A brief description of the issue
Photos of the damaged package or items
A copy of the packing list (if available)
Your preference for a replacement or refund
Your options:
Replacement: We’ll promptly send a replacement shipment at no additional cost to you. Please confirm the shipping address with the Customer Service team.
Refund: If a replacement isn’t feasible or you prefer a refund, we’ll issue a full refund for the affected items.
Our team will guide you through the process and ensure everything is handled smoothly. Your satisfaction is always our top priority.